Refund Policy

At Wendecoder, we strive to deliver the highest-quality SEO and link-building services that meet our clients’ expectations. This Refund Policy outlines the conditions under which refunds may be issued and ensures transparency in every transaction.

General Policy

Due to the digital and customized nature of our SEO and link-building services, all sales are generally final once a project has started.
However, we understand that unforeseen issues may arise, and we review refund requests on a case-by-case basis to ensure fairness and professionalism.

Eligibility for Refunds

Refunds may be approved under the following circumstances:

a. Duplicate or Accidental Payment

If a client has been charged twice or made an unintended payment, we will issue a full refund for the duplicated amount after verification.

b. Service Non-Delivery

If Wendecoder fails to deliver the agreed services within the specified timeframe and the client has met all their obligations (e.g., provided necessary access or information), a partial or full refund may be considered.

c. Technical or Processing Error

If a technical issue on our end prevents us from completing your order, we’ll provide an appropriate refund or credit toward future services.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Once the project has commenced and resources have been allocated.
  
  
• If deliverables were completed and approved by the client.
  
  
• For changes in SEO performance or rankings due to external factors (e.g., algorithm updates, third-party actions).
  
  
• When the client requests strategies or actions outside of ethical SEO practices.
  
  
• If delays or issues occur due to lack of client communication or delayed feedback.
  
  

SEO and link-building outcomes depend on many external variables, so results cannot be guaranteed or refunded.

Refund Process

To request a refund:

1. Contact our support team at support@wendecoder.com within 7 days of your payment or project start.
   
   
2. Include your order details, payment reference, and a brief explanation of your concern.
   
   
3. Our billing team will review your request and respond within 3–5 business days.
   
   

If approved, refunds are processed through the original payment method within 7–10 business days.

Dispute Resolution

Before initiating a chargeback or dispute with your payment provider, please contact us directly.
We’re committed to resolving issues amicably and ensuring you’re satisfied with our response or alternative solution.

Changes to This Policy

Wendecoder reserves the right to modify or update this Refund Policy at any time.
Any changes will take effect immediately upon posting on this page. We recommend reviewing it periodically to stay informed.

Contact Us

If you have any questions about our Refund Policy or would like to discuss a specific concern, please reach out to us at:

Wendecoder
📧 support@wendecoder.com
🌐 www.wendecoder.com